Contact information

CONTACT INFORMATION

Last Updated: March 2, 2026

At Kreatyx, we are dedicated to providing you with high-quality digital products and exceptional customer support. If you have questions about your order, product downloads, or general inquiries, our team is here to assist you.

Kreatyx is a wholly-owned subsidiary storefront of Novestra LLC.

1. CUSTOMER SUPPORT

For the fastest service, please reach out to us via email.

  • Email: Support@kreatyx.com
  • Response Time: We aim to respond to all inquiries within 24–48 hours.
  • Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST).

Note: If you are emailing regarding an existing order, please include your Order Number (e.g., #1001) in the subject line. This will help us locate your details and resolve your issue faster.

2. CORPORATE MAILING ADDRESS

While Kreatyx operates as a digital-first storefront, official correspondence and legal notices regarding our parent company, Novestra LLC, can be directed to our registered office.

Legal Entity: Novestra LLC

Doing Business As: Kreatyx

Mailing Address: Novestra LLC [Insert Your Wyoming Registered Agent or Business Address Here] [City, State, Zip Code] United States

(Please do not send physical returns to this address without prior authorization. All returns are handled digitally via email support.)

3. FREQUENTLY ASKED QUESTIONS

Before contacting us, you may find the answer to your question in our policies:

  • Refunds: Please review our [Refund Policy] to see if your issue qualifies for a return.
  • Downloads: If you haven't received your download link, please check your Spam/Junk folder first.
  • Licensing: For questions about how you can use our products, please refer to our [Terms of Service].

Thank you for shopping with Kreatyx. Owned and Operated by Novestra LLC.

Copyright © 2026 Novestra LLC. All Rights Reserved. Kreatyx is a wholly-owned subsidiary storefront of Novestra LLC. Unauthorized duplication of this policy or the content sold on the store is strictly prohibited.